These include the Atlantis, Durbanville, Elsies River, Helderberg, Milnerton, Oostenberg, Ottery Hill and Parow traffic If you are certain that your bill is incorrect, log a query with the City’s call centre on (011) 375 5555 and ask them to investigate the account, and adjust it, to correct the bill. Need help with a query or problem at Council?. The local authority is responsible for controlling the water supply to houses in the area. The City provides tips on how to save water and information on the free water service.. The City of Cape Town provides different ways to pay your fine, whether online or over the counter. The City of Cape Town allows ratepayers to consolidate all their City accounts (including rates, water, refuse, electricity and sewerage) for a single property into one invoice. Once you have logged in, select “New e-Services portal”: Select the “Service Registration” tile. Email your request or query to accounts@capetown.gov.za. The City of Johannesburg, Pikitup, Joburg Water, City Power, Eskom and all the Service Delivery Centres in Ekurhuleni. All traffic violations that take place in the City of Cape Town – the Cape Metropolitan area, Blaauwberg, Cape Town CBD, Helderberg, Oostenberg, South Peninsula and Tygerberg – are dealt with by the City of Cape Town's Municipal Traffic Departments. For more information on how and where to pay an account, to set up a debit order, if you wish to query an account or an overdue account please visit the City of Cape Town website or contact the call centre on telephone number 086 010 3089. The City of Cape Town’s Driving Licence Testing Centres (DLTCs) are ... working around the clock to assist members of the public with applications. Rates Account here. Council Solutions has been assisting consumers with thousands of ongoing council Billing Issues and queries for over 20 years. City of Cape Town Water Services Since the reopening of DLTCs in August last year, the centres have processed 308 283 transactions for various categories up until the end of December 2020. We highly recommend a municipal account investigation be conducted to locate the exact cause/s of the problem/s in order to find the best solution in rectifying the account. Once you have logged a query, the City is legally bound to investigate your query, to resolve your query, and to notify you of the outcome of your query in writing. Our services also extend nationwide with all the municipalities located in each province as well as the surrounding local councils, e.g. Wemmershoek Postal: Private Bag X9181, Cape Town, 8000: Physical: Civic Centre, 12 Hertzog Boulevard, Cape Town: Tel: 021 400 1111/0860 103 089: Fax: 021 400 1313/0860 103 090 If you are already a supplier for the City of Cape Town, or your organisation has a business partner number at the City you will follow this process. 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