The Priority Check-in, Priority Boarding and Xpress Baggage benefits are subject to AirAsia’s confirmation of when these benefits will be made available to Cardholders. 5. In addition to the foregoing terms and conditions, when you use our www.airasiabig.com Website, the terms of use of Website shall apply in addition to and not in substitution for any terms and conditions contained in this Agreement. If we waive any right, we do not waive the same in other circumstances. Co-branded credit card such as AirAsia-Citi Platinum Visa Credit Card and you can read more about that here. Qualifying one-way flight requirements (Sectors)*0 - 13, BIG Points earned for every MYR 10 spentUp to 20, Example:Example of BIG Points earned per MYR100 spent on flights, Qualifying one-way flight requirements (Sectors)*14 - 23, BIG Points earned for every MYR 10 spentUp to 40, Qualifying one-way flight requirements (Sectors)*24 - 49, BIG Points earned for every MYR 10 spentUp to 70, Qualifying one-way flight requirements (Sectors)*≥ 50, BIG Points earned for every MYR 10 spentUp to 120, Forgot your account password? Membership Status promotion or upgrade for Co-Brand Credit Cardholders will be enforced immediately upon satisfaction of the Qualifying Flown Sectors or the bank and airline minimum spend criteria as shown below in Table C. Membership Status promotion or upgrade will be reflected in the system on the 1st day of the subsequent month. If we detect unusual, irregular, suspicious, unauthorized or fraudulent activity on your Account, we may reject the Transaction, suspend the Account and/or block the use of your BIG Member ID immediately as security/precautionary measures (with or without prior notice to you) until we can verify the activity. Any telephone calls placed by us to you will not be deemed as unsolicited calls by you. Members with Platinum and Black membership status can enjoy this benefits for free, make sure to attach your AirAsia BIG membership during the flight booking process. From long, exciting adventures to the simplest daily necessities, there are many ways to easily earn BIG Points. This Agreement, Membership and BIG Member ID shall not be assigned by you to any other third party without our written consent. Receive exclusive offers and free gifts during your birth month and major festive celebrations. Save up to RM32 on every AirAsia booking, plus enjoy the real exchange rate when travelling abroad. BIG reserves the right to suspend, block and/or terminate the Member’s BIG Member ID as well as the BIG Membership and to immediately cancel any such transaction and/or redemption made by the Member. 2. BIG Points may also be deducted from the Member’s BIG Points balance in the following circumstances: BIG Members are prohibited from engaging in willful misconduct or breach of any rules governing the BIG Loyalty, including, but not limited to the fraudulent acquisition or earning of BIG Points or sale/redemption or abuse of BIG Points or acquisition, sale/redemption or abuse of any benefits. This also includes a child who is treated like an adult. Once merging of Accounts is completed, the Member can only redeem and access his Account from the principle Account and the merged Accounts thereafter can only be used to earn BIG Points without accessibility for any features including redemption of any privileges. Upon the minor turning 18 years of age, he/she is deemed to have personally accepted all the terms and conditions for the Membership. You can use your card in any of Visa’s merchants both locally and internationally as well as online. These terms and conditions govern and shall be applicable to the benefits and privileges awarded and/or offered by AirAsia Berhad (“AirAsia”) and/or via the BIG Loyalty Program operated by AirAsia’s indirect subsidiary and loyalty program partner, BIGLIFESdn Bhd (“BIG”) in respect of the AirAsia debit card (“AirAsia Debit Card”) and the AirAsia Platinum credit card (“AirAsia Credit Card”), (singularly referred to as “Card” and collectively “Cards”)issued and powered by PermataBank in collaboration with AirAsia. Effective 1st January 2017, a Member can nominate up to a maximum of ten (10) EFM at any one time to be in the Member’s redemption group. (iii) The AirAsia WiFi 2MB Chats Plan is available on selected AirAsia flightswhich are WiFi enabled and can be used for WhatsApp, WeChat, LINE, Kakao Talk & Viber apps only. You consent and agree to submit to the exclusive jurisdiction of the Courts of Malaysia concerning all matters arising out of or in connection with your use of the Membership under this Agreement. We will tell you of the terms and conditions of such services, offers or programmes at the time of the introduction of the services, offers or programmes (if any). Unlike other airlines, AirAsia’s Loyalty program doesn’t give any complementary benefits to its members, even if they reach top of the tier Black Status. We believe that freedom is a choice--your choice--to travel to over 150 destinations in AirAsia’s network and experience more than ever before. This document is the contract between you, the BIG Member and Think Big Digital Sdn Bhd, the operator of the BIG Loyalty, and contains the terms and conditions governing the use of the BIG Membership under the BIG Loyalty which is binding on you. Any rewards, special offers, waivers, benefits or privileges offered or awarded by PermataBank to cardholders in respect of the AirAsia DebitCardand/or AirAsia Credit Card (including but not limited to the Welcome Gift, waiver of annual fees, award of BIG Points by PermataBank and so on) are strictly subject to PermataBank’s Terms and Conditions and any other applicable terms and conditions that may be applicable from time to time. It is our way of thanking you for making AirAsia the World’s Best Low Cost Airline for 11 years in a row. Terms of Use. We reserve all rights to decline or terminate your application for Membership under the BIG Loyalty at our sole discretion without any prior notice to you if we find that you have furnished false or misleading information to us concerning your personal information and details. Each membership status has a qualifying one-way flight requirement. Convert your bank and other loyalty points to BIG Points for flights and exclusive rewards. In the event the investigations and verifications conducted by us reveal that the disputed transaction(s) (BIG Points accumulated) were accurate, you shall be liable to indemnify us against all the other costs, expenses & charges that we may incur in the verification processes of the disputed transactions/BIG Points accumulated. Click Update details followed by BIG Points, Input your BIG Member ID and Submit, click Lookup ID if you don't remember your ID. Go the X-tra mile with savings of up to 80% by redeeming AirAsia X flight deals . BIG, AirAsia and/or Tune Money shall also be entitled to send you offers, promotional and marketing material with regards the BIG Loyalty from time to time. of the Cardholder’s BIG Member ID and management of the Cardholder’s BIGLoyalty Membership account) is operated by BIG and is subject to the terms and conditions of the BIG Loyalty Program, including any additional terms and conditional that may be imposed by BIG from time to time. We reserve the right to take any action against you as may be deemed necessary or as may be required under governing laws or by the relevant governing authorities. Check out our BIG Rewards Membership Terms & Conditions. It offers you great value and the convenience of planning your trips in advance. You shall hold us harmless and indemnify us against any liability for loss, damage, costs and expenses (legal or otherwise including all costs on a solicitor and client basis) which we may incur by reason of the provisions herein or in the enforcement of our rights hereunder. Join AirAsia BIG Member Program for Multiple Benefits AirAsia Big Member will allow you to get an instant discount and BIG Points for every time you book the flight ticket through the AirAsia website/app. if you use your Membership and BIG Member ID for any unlawful activities; or if you commit or threaten to commit a default or breach of any terms or conditions set out in this Agreement; or if you have furnished false or misleading information or data to us, including false information concerning your personal information and details; or if in our absolute opinion, your Account has not been operated satisfactorily or used for fraudulent purposes; or if we have noticed irregular, suspicious or unauthorized activity in relation to accumulation of BIG Points; or if an event or events has or have occurred or a situation exists which should or might in our opinion prejudice your ability to perform your obligations under this Agreement; or if we in our absolute discretion decide to cancel or terminate the use of your Membership, your participation in the BIG Loyalty , your BIG Member ID, or if there has been suspected or actual fraud and/or suspected or actual abuse relating to the accumulation of BIG Points by you. Any notice given by us shall be deemed given to you if sent by electronic or postal mail to the last known mailing/correspondence address of you, the Member as shown on our records. You acknowledge that BIG assumes no contractual or legal responsibility to you and has specifically limited its legal obligations in its arrangements with the respective suppliers, Merchants and partners under the BIG Loyalty. Sign Up Effective 1st January 2017, AirAsia BIG Points will remain valid for a period of thirty-six (36) months from the date of last activity and the total BIG Points balance in Member’s Account will automatically expire at the end of the 36th consecutive month for which the Member has not earned or redeemed any BIG Points. Theredemption of BIG Points is subject to the redemption rules as determined by BIG in accordance with the terms and conditions of the BIG Loyalty Program. Membership Status promotion or upgrade for Members will be implemented immediately upon satisfaction of the Qualifying Flown Sectors. Bhd., Unit 19-04-02, Level 4, Wisma Tune, 19 Lorong Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia. The more you fly, the faster you’ll progress through our membership statuses, which enables you to earn even more BIG Points. Any disputes arising over the BIG Points statement must be notified to us within one (1) month from the date of the relevant statement. The Member is the individual who personally registers for Membership under the BIG Loyalty and has been issued with a BIG Member ID. In the event of multiple Accounts held by Member, he/she may request BIG to transfer his/her BIG Points between these multiple Accounts. Now turn your BIG Points into your next adventure. BIG Points can only be redeemed after being reflected in the Member’s Account. It’s at the heart of AirAsia’s award-winning loyalty programme. 10. The accumulation of BIG Points does not entitle a Member to any vested rights. To speed up the booking process, log in with your email address and password. AirAsia reserves the right to vary, revise, amend, impose, substitute, add and/or change any of the Terms and Conditions applicable to the AirAsia Privileges and Benefits without prior notice to cardholders. Qualifying flight sectors or BIG Points are not earned on redemption of flights. If you wish to update your profile and personal data, including but not limited to, mailing address, contact details, phone numbers, email address, and other personal particulars, you need to log in to your Account and update your profile and personal data directly. By registering under the BIG Loyalty, you warrant and represent that: All the personal information provided by you to us is true, correct and complete; you acknowledge and agree that in order for us to provide the services and privileges under the BIG Loyalty , to manage your Account, and to enable you to participate in the BIG Loyalty , the sharing, transfer, retrieval, updating and processing of your personal information and data as well as creation of member profile and user accounts may occur between BIG, AirAsia, and each of BIG and AirAsia’s  respective group companies, related corporations, affiliates, subsidiaries, associates, and BIG’s, licensees, vendors, service providers, merchants, strategic partners, any third party contractors, within and beyond Malaysia (as further stated in BIG’s Privacy Policy), and that you have read, understood and consented to the processing of your personal information for the purposes of the same and accept all the terms and conditions contained in this Agreement and in connection with your Membership under the BIG Loyalty , and they are binding on you. A Member who is an AirAsia BIG Credit Co-Brand Cardholder, who is not able to satisfy criteria (a) or (b) as stipulated above, will be placed in the default status pursuant to the Qualifying Flown Sectors flown in the preceding twelve (12) months. To simplify this Agreement for you, the following definitions will apply: "Account” or “AirAsia BIG Account" – your online loyalty account containing details of your BIG Points earnings and redemption transactions and any other related transaction with respect to the BIG Loyalty, “AirAsia” –  a major shareholder of BIG and BIG’s affiliate and merchant partner under the AirAsia BIG, “AirAsia Website” – www.airasia.com hosted by AirAsia, “BIG”, “BIG Company”, “TBD”, “Think BIG”, “we”, “us”, “our” - Think Big Digital Sdn Bhd, owner and operator of the BIG Loyalty or anyone who has been assigned such rights by BIG, “BIG Points", “BIG Reward Points”, “BIGGIES”, “Loyalty Points” or “Points” – loyalty and/or reward points that you earn when you use your BIG Member ID under your BIG Membership at any merchant that has been signed up by BIG under the BIG Loyalty, or for other initiatives or under any other programme devised and/or managed by BIG from time to time, “BIG Loyalty ”, “Loyalty Programme”, “Rewards Programme” – the loyalty and rewards programme owned, operated and administered by BIG which now comes with the revamped features and benefits of BIG’s Frequent Flyer Programme, “BIG Membership” or “Membership” – the loyalty membership that you obtain when you join the BIG Loyalty, “AirAsia BIG Redemption” or “Redemption” – the rewards and redemption programme by which BIG Members can redeem BIG Points, “BIG Member ID” or “BIG Member ID” or– the identification number assigned to you by BIG under the BIG Loyalty, “AirAsia BIG Co Brand Credit Cards” or “AirAsia BIG Co-Brand Cards” – co-branded payment cards [credit] issued by a bank or financial institution in any territory under a co-branding business collaboration and partnership with AirAsia (or its airline affiliates) and BIG, “AirAsia BIG Co-Brand Cardholder” or “Co-Brand Cardholder” – an individual who has applied for and been issued with an AirAsia BIG Co-Brand Card by the respective issuing bank or financial institution, “Eligible Family Member” – spouse, parents, siblings, children, grandparents, grandchildren, in-laws, step parents and step children, “Frequent Flyer Programme” or “FFP” - the revamped features, benefits and privileges of the BIG Loyalty which includes membership status and accelerated earn, “Member” or “BIG Member” – an individual who has personally registered up for the BIG Membership and been issued an BIG Member ID under the BIG Loyalty, "Merchant" – a retailer, partner or any other person, firm or corporation that has been signed up by BIG under the BIG Loyalty for issuance and earning of BIG Points by BIG Members, "Transactions" – all loyalty and point collection transactions effected through the use of the BIG Member ID under the BIG Membership, "www.airasiabig.com", "Website", “BIG Portal” “Portal” or "the Site"– the BIG Loyalty online portal and website, "You", "your" or "yours" – you, being the person registering for the BIG Membership to become an BIG Member under the BIG Loyalty. 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